Scope creep: two little words that can drain your profits, stretch your timeline, and zap your energy if left unchecked. But here’s the twist—done right, scope creep can actually fuel your profit margins and strengthen client relationships.
In this episode, I'm breaking down:
The sneaky ways scope creep shows up (and why it feels so personal).
The #1 mindset shift that transforms extra client requests into profit opportunities.
What to say in the moment when a client asks for just one more thing.
The art of “correct and redirect”—a warm, professional way to say no while leading with authority.
Two Truths and a Lie (Can you guess?)
Over 50% of designers say scope creep is their #1 profit killer.
Most clients assume extra requests will increase their bill.
Firms with strong change order processes can increase profits by 22%.
The answer will surprise you (listen to the full episode to find out).
Why This Episode is a Must-Listen for Interior Designers Ready to Increase Profits
If you’ve ever left a client meeting feeling drained, frustrated, or questioning how your project grew three extra rooms without your fee growing too—this episode is for you.
You’ll walk away with scripts, strategies, and systems to:
Protect your boundaries without damaging client relationships.
Turn “scope creep” into scope growth.
Lead your projects confidently, just like the professional you are.
Mentioned Link
Check out our legal contracts → https://successbydesign.coach/products
Book Your Coaching Session with Katie!
Click Here to read the full episode transcript.
This episode of Mastering the Business of Interior Design: Success by Design is brought to you in partnership with Leah Bryant Co.
Former news anchor turned leader of a multimillion-dollar design firm, Katie's passion lies in uncovering brilliance and sharing design and business secrets. Her insatiable curiosity, honed in the media spotlight, fuels enlightening conversations on her podcast, offering a platform for wisdom-seeking design enthusiasts and aspiring entrepreneurs.
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Scope creep: two little words that can drain your profits, stretch your timeline, and zap your energy if left unchecked. But here’s the twist—done right, scope creep can actually fuel your profit margins and strengthen client relationships.
In this episode, I'm breaking down:
The sneaky ways scope creep shows up (and why it feels so personal).
The #1 mindset shift that transforms extra client requests into profit opportunities.
What to say in the moment when a client asks for just one more thing.
The art of “correct and redirect”—a warm, professional way to say no while leading with authority.
Two Truths and a Lie (Can you guess?)
Over 50% of designers say scope creep is their #1 profit killer.
Most clients assume extra requests will increase their bill.
Firms with strong change order processes can increase profits by 22%.
The answer will surprise you (listen to the full episode to find out).
Why This Episode is a Must-Listen for Interior Designers Ready to Increase Profits
If you’ve ever left a client meeting feeling drained, frustrated, or questioning how your project grew three extra rooms without your fee growing too—this episode is for you.
You’ll walk away with scripts, strategies, and systems to:
Protect your boundaries without damaging client relationships.
Turn “scope creep” into scope growth.
Lead your projects confidently, just like the professional you are.
Mentioned Link
Check out our legal contracts → https://successbydesign.coach/products
Book Your Coaching Session with Katie!
Click Here to read the full episode transcript.
This episode of Mastering the Business of Interior Design: Success by Design is brought to you in partnership with Leah Bryant Co.
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